1.⁠ ⁠Scope and Purpose

This policy regulates the purposes for which personal data collected on the SkyWay Balloons website (hereinafter the “System”) is processed, protected and how user rights are exercised.

2.⁠ ⁠Collected Data

Identity information (Name‑Surname, e‑mail, telephone, address)
Reservation/data: flight date, number of persons, etc.
Site usage data: device, IP address, browser information, cookies

3.⁠ ⁠Purposes of Data Processing

Reservation management
Customer support
Marketing and e‑mail notification (with explicit consent)
Analyzing site performance and usage do not

4.⁠ ⁠Legal Basis

Performance of contract (e.g. flight reservation)
User consent (marketing)
Legitimate interest (site security, advertising performance)

5.⁠ ⁠Data Retention Period

Booking data: 5 years after transaction completion,
Marketing evidence and cookie preferences: 2 years,
Visitor analytics: 1 year, anonymized.

6.⁠ ⁠Data Security

PCI DSS compatible payment system, SSL/TLS encryption, server firewalls, access control and regular backups are implemented.

7.⁠ ⁠Cookie Policy

Mandatory (functional) cookies, preference cookies, analysis and marketing cookies are used. Can be selected with your consent.

8.⁠ ⁠Sharing with Third Parties

Payment providers
Analytics services
Public authorities in case of legal obligation

9.⁠ ⁠User Rights

Access to personal data
Correction, deletion, restriction
Right to data portability

Objection

You can contact us for these rights: info@skywayballoons.com